WooCommerce Support Ticket System v18.0 Plugin

WooCommerce Support Ticket System Free Download

WooCommerce Support Ticket System (WCSTS) is a powerful and seamless extension for WooCommerce that introduces a complete support ticketing system into your store. With WCSTS, store owners can efficiently manage customer queries and issues related to orders and general account activity directly from the WordPress backend. This improves customer satisfaction by offering organized, traceable, and professional support experiences for WooCommerce-powered shops.

The plugin supports three distinct types of tickets: Order Tickets (linked to specific customer orders), User Tickets (linked to general customer issues), and a new Pay Per Ticket model that allows monetization of support queries. Tickets can be submitted directly from the frontend by users, while admins benefit from a dedicated backend interface to review, respond, and track ticket status. The system also integrates email notifications, ensuring both customers and staff stay informed throughout the support process.

Name WooCommerce Support Ticket System
Type Plugin
Version 18.0
File Name woocommerce-support-ticket-system
File Type zip (Installable Archive)
File Hostmediafire.com | Mirror
Updated On:7 months ago

Core Features of WooCommerce Support Ticket System Plugin

  • Seamless WooCommerce Integration: Fully integrates with WooCommerce for unified support ticket handling
  • Three Ticket Types: Manage Order, User, and Pay Per Ticket support requests with tailored workflows
  • Frontend Ticket Submission: Customers can easily open support tickets directly from their account or order pages
  • Backend Ticket Management: Admins can track, manage, and respond to tickets from a dedicated backend interface
  • Email Notifications: Automatic email updates keep both customers and admins informed on ticket activity
  • Order Ticket Support: Link tickets directly to WooCommerce orders for precise issue tracking
  • User Ticket Support: Handle general inquiries or account issues unrelated to specific orders
  • Pay Per Ticket Option: Monetize support by charging users for ticket submission (ideal for premium support)
  • Admin Reply System: Admins can respond to tickets directly through the dashboard interface
  • Ticket Prioritization: Optional settings to tag and filter tickets by urgency or type
  • Customizable Ticket Forms: Tailor input fields and ticket forms to match your store’s needs
  • Shortcodes Available: Display ticket forms and lists using simple shortcodes anywhere on the site
  • Multi-Language Ready: Compatible with translation plugins for international stores
  • Lightweight and Fast: Designed to work efficiently without affecting WooCommerce performance

What’s New (Changelog) in WooCommerce Support Ticket System v18.0

= 18.0 - 07.04.25 =
* Typo on automatic ticket reply option description

Sales Page and Live Demo of WooCommerce Support Ticket System Plugin

https://codecanyon.net/item/woocommerce-support-ticket-system/17930050

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Frequently Asked Questions (FAQs):

Here are some frequently asked questions related to WooCommerce Support Ticket System Plugin that might help you while installing it on your WordPress site:

Steps for a Plugin:

If you have already downloaded the plugin file from our website, you can upload it manually by following these steps:

  1. Log in to your WordPress dashboard.
  2. Navigate to "Plugins" in the left-hand menu and click "Add New."
  3. Click on the "Upload Plugin" button at the top of the page.
  4. Click the "Choose File" button and select the plugin file from your computer.
  5. Click the "Install Now" button to start the installation process.
  6. Wait for the installation to complete, and then click the "Activate" button to enable the plugin.

Steps for a Theme:

Installing a new theme in WordPress is also a simple process. Here are the steps you can follow:

  1. Log in to your WordPress dashboard.
  2. Navigate to "Appearance" in the left-hand menu and click on "Themes."
  3. Click on the "Add New" button at the top of the page.
  4. You will see a list of popular themes, or you can click "Upload Theme" to upload a theme from your computer.
  5. If you choose a theme from the list, you can preview it first by clicking on the "Preview" button. If you like it, click the "Install" button to install it.
  6. If you upload a theme, click "Choose File" to select the theme file from your computer, then click "Install Now".
  7. Once installed, click the "Activate" button to activate the new theme.

Please try to install "WooCommerce Support Ticket System " as a plugin instead of a theme.

If you installed a plugin as a theme, it could also cause the "style.css not found" error. This is because plugins and themes have different file structures, and WordPress expects certain files to be in specific locations based on whether it's a plugin or a theme.

Please extract the downloaded file before installing it as it contains some additional files.

The error message you encountered while trying to install the theme/plugin package is likely because it was in .rar format. WordPress only supports installation of themes/plugins in .zip format, so you would need to extract the contents of the .rar file first before installing the theme/plugin.

To do this, you can use a file extraction tool such as WinRAR or 7-Zip to extract the contents of the .rar file on your computer. Once the files have been extracted, you should see a folder containing the theme/plugin files in .zip format. You can then upload and install this .zip file through the WordPress dashboard just like any other theme/plugin.

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