TotalDesk v1.8.1 WP Plugin

TotalDesk Free Download

TotalDesk is a comprehensive all-in-one helpdesk solution designed for WordPress, offering a range of support features to replace the need for multiple plugins. This versatile plugin includes a ticket and notification system, live chat, a knowledge base, reporting capabilities, and integration modules, providing a full suite of tools to manage customer support effectively. With TotalDesk, users can streamline their support processes, improve communication, and enhance user satisfaction. It supports various functionalities such as ticket management with multiple forms, roles, statuses, and types, as well as robust notification options through email, desktop alerts, and Slack. Additionally, the live chat feature integrates seamlessly with the ticket system, and the knowledge base allows for the creation of FAQs and organized support content.

TotalDesk also provides detailed reporting options to monitor support performance and integrates smoothly with platforms like WooCommerce, Envato, and Slack, making it a versatile and powerful tool for any WordPress site. The plugin is well-documented, ensuring ease of use and implementation. Its design caters to both agents and reporters, offering features like saved replies, an HTML WYSIWYG comment form, and attachment support. The live chat function records conversations for future reference, and the knowledge base includes customizable icons, live search, and view tracking, enhancing the support experience for users and agents alike.

Name TotalDesk
Type WP Plugin
Version 1.8.1
File Name Unable to Find
File Type Unable to Find
File Hostsend.cm | Mirror
Updated On:2 years ago

Core Features of TotalDesk WP Plugin

  • Ticket System:
    • Three different new ticket forms
    • Inbox fetching
    • Two roles: Agent and Reporter
    • My Tickets page
    • Set default values for new tickets
    • Custom ticket statuses, types, and project/systems
    • Attachment support
    • Agent notifications
    • HTML WYSIWYG comment form
    • Saved replies
    • Logging/history system
    • XLS export
    • Email replies for reporters and agents
    • Ticket overview with status colors
    • Set inbox archive folder
  • Notifications:
    • Email notifications
    • Desktop notifications
    • Slack notifications
    • Notifications for ticket creation, replies, status changes, and agent assignments
  • Live Chat:
    • Start a chat with a new subject (new ticket)
    • Enter a chat with a given ticket ID
    • Send a message (new ticket) when no agent is online
    • Save every chat conversation
  • Knowledge Base:
    • Create FAQs based on tickets
    • Group FAQs into topics
    • Custom icons for topics
    • Live search for FAQs
    • Track FAQ views
    • Three built-in widgets
    • Order FAQs by view/popularity
    • Two layouts (boxed, list)
  • Reports:
    • Tickets by agent, status, type, system, year, month, and year & month
  • Integrations:
    • WooCommerce
    • Envato
    • Slack
  • Additional Features:
    • Well-documented
    • Comprehensive support management in one plugin

What’s New (Changelog) in TotalDesk v1.8.1

1.8.1 ======
- FIX: Default agents by department not working
- FIX: Ticket exporter not working
- FIX: Downgraded PSR library
- FIX: PHP notices

Sales Page and Live Demo of TotalDesk WP Plugin

https://codecanyon.net/item/totaldesk/20502693

Free Download TotalDesk Latest Version

⚡ Premium Access

Unlock All Premium Features

🚀 Unlimited Downloads
⚡ No Restrictions
🎯 Direct Download Links
🌟 Access to Private Content
Upgrade to Premium
Starting at $5.99/mo

Frequently Asked Questions (FAQs):

Here are some frequently asked questions related to TotalDesk WP Plugin that might help you while installing it on your WordPress site:

Steps for a Plugin:

If you have already downloaded the plugin file from our website, you can upload it manually by following these steps:

  1. Log in to your WordPress dashboard.
  2. Navigate to "Plugins" in the left-hand menu and click "Add New."
  3. Click on the "Upload Plugin" button at the top of the page.
  4. Click the "Choose File" button and select the plugin file from your computer.
  5. Click the "Install Now" button to start the installation process.
  6. Wait for the installation to complete, and then click the "Activate" button to enable the plugin.

Steps for a Theme:

Installing a new theme in WordPress is also a simple process. Here are the steps you can follow:

  1. Log in to your WordPress dashboard.
  2. Navigate to "Appearance" in the left-hand menu and click on "Themes."
  3. Click on the "Add New" button at the top of the page.
  4. You will see a list of popular themes, or you can click "Upload Theme" to upload a theme from your computer.
  5. If you choose a theme from the list, you can preview it first by clicking on the "Preview" button. If you like it, click the "Install" button to install it.
  6. If you upload a theme, click "Choose File" to select the theme file from your computer, then click "Install Now".
  7. Once installed, click the "Activate" button to activate the new theme.

Please try to install "TotalDesk " as a plugin instead of a theme.

If you installed a plugin as a theme, it could also cause the "style.css not found" error. This is because plugins and themes have different file structures, and WordPress expects certain files to be in specific locations based on whether it's a plugin or a theme.

Please extract the downloaded file before installing it as it contains some additional files.

The error message you encountered while trying to install the theme/plugin package is likely because it was in .rar format. WordPress only supports installation of themes/plugins in .zip format, so you would need to extract the contents of the .rar file first before installing the theme/plugin.

To do this, you can use a file extraction tool such as WinRAR or 7-Zip to extract the contents of the .rar file on your computer. Once the files have been extracted, you should see a folder containing the theme/plugin files in .zip format. You can then upload and install this .zip file through the WordPress dashboard just like any other theme/plugin.

Request UpdateJoin Us On Telegram

Related Posts

Leave a Reply

Your email address will not be published. Required fields are marked *

Verify you're human
8 + 1 =